FAQ

Type:  

Former Coventry StockholdersGeneralStock

2006 Stock Split

2005 Stock Split

Transfer AgentDividendsBook Entry SharesChange of Name or AddressTransferring StockDuplicate MailingsConsent for Electronic Delivery of Annual Reports and Proxy Statements and Other Shareholder Meeting MaterialsContacts


Former Coventry Stockholders


Where can I get information about the exchange of my Coventry Stock?
Please click here for answers to frequently asked questions about the exchange of your Coventry stock for the merger consideration.

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Where can I get additional tax reporting information on the merger consideration?
Click here for supplemental tax reporting information on the merger consideration Coventry Stockholders received for their Coventry Stock.

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General


How many people are employed by Aetna Inc.?
The Company has 34,772 employees as of March 31, 2013.

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When was Aetna's initial public offering and what was the opening price?
The history of Aetna goes back to the early 1850's, however, the Aetna Inc. (AET) of today began trading on December 14, 2000. The opening price on December 14, 2000 was $8.5313 and the closing price was $8.6094 (prices adjusted for the 2005 and 2006 stock splits).

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In what year and where was Aetna incorporated?
The history of Aetna goes back to the early 1850's, however, the Aetna Inc. (AET) of today was incorporated in Pennsylvania on December 20, 1982.

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What are the anticipated earnings release dates?
Aetna announces their quarterly earnings release dates approximately one month prior to the event. Please click here to view the Event Calendar.

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How can I get information on the sale of the financial services and international businesses to ING Groep N.V?
Please click here to refer to the Frequently Asked Questions Regarding Receipt of the Cash Consideration and Shares of the New Health Care Company document for information regarding the spin off of Aetna Inc.'s domestic health care businesses to its shareholders and sale of its financial services and international businesses to ING America Insurance Holdings, Inc. Click here to view Computershare's letter to Aetna shareholders regarding 1099B tax forms. To access Aetna's Corporate Shareholder Services area for additional questions and assistance, please click here .

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What is Aetna's fiscal year?
Aetna's fiscal year ends December 31st.

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When is the Annual Meeting of Shareholders?
The annual meeting of shareholders of Aetna Inc. will be held on Friday, May 30, 2014.

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Stock


What stock exchange is Aetna listed on?
Aetna's Common Shares are listed on the New York Stock Exchange.

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What is the stock symbol and CUSIP number for Aetna Inc. Common Shares?
Common Shares of Aetna are traded with the symbol AET on the New York Stock Exchange. The CUSIP number for Aetna Inc. Common Shares is 00817Y-10-8.

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How can I get a history of Aetna's closing stock prices?
Click here for prices since December 13, 2000. Data and information is provided for informational purposes only, and is not intended for trading purposes. Aetna Inc. shall not be liable for any errors in the content, or for any actions taken in reliance thereon.

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How can I get historical stock information on the "former" Aetna? *
Click here for price information on the "former" Aetna stock. Data and information is provided for informational purposes only, and is not intended for trading purposes. Aetna Inc. shall not be liable for any errors in the content, or for any actions taken in reliance thereon. In addition, Aetna's Corporate Shareholder Services is available to assist shareholders. Click here to obtain contact information.

* Prior to December 13, 2000, Aetna Inc. (a Pennsylvania corporation) and its wholly owned subsidiaries (collectively, the "Company"), was a subsidiary of a Connecticut corporation named Aetna Inc. ("former Aetna"). On December 13, 2000, former Aetna spun off shares of the Company to shareholders (of former Aetna). Simultaneously, former Aetna, which was then comprised of former Aetna's financial services and international businesses, was merged with a newly formed subsidiary of ING Groep N.V. ("ING").


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Can I buy stock directly from Aetna or do I have to use a broker?
Stock cannot be purchased directly from Aetna. Current shareholders and new investors can conveniently and economically purchase Aetna's Common Shares and reinvest cash dividends through Computershare Trust Company, N.A. Click here to view Plan information.

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Can I access my registered account online?
Account access is available to stockholders of record through Aetna's transfer agent, Computershare Trust Company, N.A. Computershare's website allows users to view complete share balances, obtain the current market value of an account, get dividend information, print forms and sell shares and order statements.

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How do I replace my lost or stolen stock certificate?
If your stock certificate is lost, stolen, or destroyed, notify Computershare Trust Company, N.A. immediately at 1-800-446-2617. They will place a "stop transfer" on the certificate and send you instructions on how to replace your stock certificate. You will be asked to complete an Affidavit of Lost Stock Certificate. A surety bond and a premium of approximately 3% of the market value of the shares also will be required.


2006 Stock Split

 

What is a two-for-one stock split?
In a two-for-one stock split, effected as a stock dividend, the shareholder receives one additional share for each share he or she owns.

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What is the difference between a two-for-one stock split and a stock dividend?
They are effectively the same. In both cases, shareholders will own twice as many shares.

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How does a two-for-one stock split actually work?
After a two-for-one stock split, shareholders receive an additional share for every share they currently own and will therefore have twice as many shares after the split as before the split. Accordingly, the price of each share will be roughly half the previous price, though the total value of the holdings immediately after the split will be the same as before the split. For example, a shareholder who owns 100 Common Shares of Aetna at a market price of $95 as of the Record Date has a total value of $9,500. After the split, this shareholder will own 200 shares valued at approximately $47.50 per share for a total investment value of $9,500. The shareholder's investment value remains the same until the stock price moves up or down.

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When was the Record Date?
February 7, 2006

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When was the Distribution Date?
February 17, 2006

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When did Aetna stock begin trading on a split basis only?
On February 21, 2006, also known as the "Ex"-Date.

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What exactly did I receive?
For each Aetna Common Share held of record at the close of business on February 7, 2006, you will receive one additional share of Aetna stock. Since the stock split shares are being issued to registered shareholders in book-entry form rather than in the form of a stock certificate, holders of record will not receive a new stock certificate representing the additional stock split shares.

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I own shares through the DirectSERVICE Investment Program. How were my new shares registered on my account?
New shares were registered to your account in book entry form.

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Are the stock split shares subject to federal income tax?
We have been advised by counsel that, under present federal income tax laws, your receipt of shares issued under this distribution is not taxable as income to you. However, if you sell any shares, this distribution must be considered in figuring the tax basis of your shares to determine your gain or loss for federal income tax purposes. For example, if prior to the dividend you own 100 shares with a basis of $50 per share, half of the basis in each of those shares would be allocated to the corresponding new share, resulting in a basis of $25 per share for each of the 200 shares owned after the split. For tax purposes, the holding period of the new shares is the same as for the old shares on which they were issued.

Under existing U.S. laws and regulations, the new shares issued will have a basis equal to one-half the adjusted cost or other basis of the shares on which they were distributed. The basis for computing gain or loss concerning the balance of your stock is reduced to one-half of its former basis. For tax purposes, the holding period for the new shares is the same as for the old shares on which they were issued. Although this tax information is provided for your assistance, we are not providing personal tax advice. You should consult your personal tax advisor regarding the tax consequences of any transaction you undertake with these shares.

Consult your Personal Tax Advisor: The information contained on the Aetna website does not constitute tax advice. It does not purport to be complete or to describe the consequences that may apply to particular categories of shareholders. You should consult your own tax advisor regarding the calculation of your tax basis and the tax consequences of any distribution.

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What happens if I lose my Stock Distribution Statement?
Unlike stock certificates, the Stock Distribution Statement is not a negotiable document, so there is no replacement fee. You can request replacement statements at any time by contacting Computershare Trust Company, N.A. at 1-800-446-2617. You will receive an annual statement from Computershare reporting the current share balance in your book-entry account at Computershare. You can also view your account balance and account activity online by visiting the Computershare website.

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Who can I contact for additional information?
Click here for a listing of contacts.

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2005 Stock Split

When was the Record Date?
February 25, 2005

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When was the Distribution Date?
March 11, 2005

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When did Aetna stock begin trading on a split basis only?
On March 14, 2005, also known as the "Ex"-Date.

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What exactly did I receive?
For each Aetna Common Share held of record at the close of business on February 25, 2005, you received one additional share of Aetna stock. Since the stock split shares were issued to registered shareholders in book-entry form rather than in the form of a stock certificate, holders of record did not receive a new stock certificate representing the additional stock split shares.
This means that your shares were credited to an account registered in your name on the books of Aetna, which are maintained by Aetna's transfer agent, Computershare Trust Company, N.A., rather than sent to you in physical stock certificate form. On or about March 11, 2005, Aetna's transfer agent sent to registered holders a personalized Stock Distribution Statement about their new book-entry shares including any shares held in the DirectSERVICE Investment Program.


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I own shares through the DirectSERVICE Investment Program. How were my new shares registered on my account?
New shares were registered to your account in book entry form.

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Are the stock split shares subject to federal income tax?
We have been advised by counsel that, under present federal income tax laws, your receipt of shares issued under this distribution is not taxable as income to you. However, if you sell any shares, this distribution must be considered in figuring the tax basis of your shares to determine your gain or loss for federal income tax purposes. For example, if prior to the dividend you own 100 shares with a basis of $50 per share, half of the basis in each of those shares would be allocated to the corresponding new share, resulting in a basis of $25 per share for each of the 200 shares owned after the split. For tax purposes, the holding period of the new shares is the same as for the old shares on which they were issued.

Under existing U.S. laws and regulations, the new shares issued will have a basis equal to one-half the adjusted cost or other basis of the shares on which they were distributed. The basis for computing gain or loss concerning the balance of your stock is reduced to one-half of its former basis. For tax purposes, the holding period for the new shares is the same as for the old shares on which they were issued. Although this tax information is provided for your assistance, we are not providing personal tax advice. You should consult your personal tax advisor regarding the tax consequences of any transaction you undertake with these shares.

Consult your Personal Tax Advisor: The information contained on the Aetna Web site does not constitute tax advice. It does not purport to be complete or to describe the consequences that may apply to particular categories of shareholders. You should consult your own tax advisor regarding the calculation of your tax basis and the tax consequences of any distribution.


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What happens if I lose my Stock Distribution Statement?
Unlike stock certificates, the Stock Distribution Statement is not a negotiable document, so there is no replacement fee. You can request replacement statements at any time by contacting Computershare Trust Company, N.A. at 1-800-446-2617. You will receive an annual statement from Computershare reporting the current share balance in your book-entry account at Computershare. You can also view your account balance and account activity online by visiting the Computershare's website.

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Who can I contact for additional information?
Click here for a listing of contacts.

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Transfer Agent


Who is Aetna's transfer agent and how does a registered shareholder contact the agent for account information?
Aetna's Transfer Agent is Computershare Trust Company, N.A. Click here to obtain contact information.

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Where can a current registered shareholder obtain more answers to other shareholder questions?
Aetna's Transfer Agent, Computershare Trust Company, N.A. maintains a telephone response center to service registered shareholder accounts. Registered owners may contact the center to inquire about replacement dividend checks, address changes, stock transfers, and other account matters. Click here to obtain contact information.

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Dividends


How often are dividends paid?
On February 4, 2011 Aetna announced that the Company's cash dividend to shareholders will be a quarterly dividend payment cycle.

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What is the current dividend rate?
Aetna Board of Directors declared a quarterly cash dividend on February 28, 2014 of $0.225 per share and payable on April 25, 2014, to shareholders of record on April 10, 2014.

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If I am not enrolled in the Computershare Investment Plan, how will my dividends be paid?
Dividends are paid by check, or they may be deposited electronically into a bank account of your choice. Most major domestic banks and financial institutions allow for direct deposit. To enroll in the Direct Deposit of Dividends Service complete and sign an Authorization Form and send it with a voided check to Computershare Trust Company, N.A. at the address shown on the form. For further information, contact Computershare at 1-800-870-2340.

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What do I do if my dividend check is lost or stolen?
If you believe your dividend check has been lost or stolen, call Computershare Trust Company, N.A. immediately at 1-800-446-2617. Computershare will place a "stop payment" order against the original check and issue you a replacement check.

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Can you provide a record of Aetna's dividend history?
Click here to obtain dividend history information.

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Do you plan to increase the dividend on your stock?
On December 6, 2013 Aetna's Board of Directors increased the company's cash dividend to shareholders from $0.20 to $0.225 per share. The Board of Directors reviews Aetna's Common Shares dividend policy quarterly. Among the factors to be considered by the Board in determining the amount of each dividend are Aetna's results of operations and the capital requirements, growth and other characteristics of the business.

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Does Aetna have a Dividend Reinvestment Program/Stock Purchase Plan?
Current shareholders and new investors can conveniently and economically purchase Aetna's Common Shares and reinvest cash dividends through Computershare Trust Company, N.A. All inquiries for materials or information about this program should be directed to Computershare. Click here to view Plan information.

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Book-Entry Shares


What is "book-entry"?
Book-entry form of registered ownership allows you to own shares without having paper stock certificates in your possession. You are the record owner and enjoy the same shareholder benefits as you would with certificated shares.

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What are the benefits of book-entry shares?
Book-entry ownership eliminates some of the problems associated with paper certificates such as storage and safety of securities. Book-entry shares also eliminate the requirement for physical movement of stock certificates at the time of sale or transfer of ownership.

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How do I keep track of my book-entry shares?
If you hold your book-entry shares through the DirectSERVICE Investment Program, you will receive a statement at the end of every month in which an investment or other stock activity takes place. If you have book-entry shares but do not participate in the DirectSERVICE Investment Program, you will receive a statement of your holdings on a yearly basis. You may, of course, request an additional statement at any time by contacting Computershare Trust Company, N.A. Click here to obtain contact information.

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I have stock certificates. Can I convert them to book-entry shares?
Yes. Simply send your stock certificates to Computershare Trust Company, N.A., P.O. Box 43081, Providence, RI 02940-3081, with written instructions to deposit them in your account as book-entry items.Do not endorse the certificates or complete the assignment section. We recommend that you send your certificates by certified or registered mail and insure them for 3% of the current market value of the stock (minimum of $20.00) which is the approximate cost to replace the certificates if they are lost. You will receive a statement from Computershare confirming the deposit of your shares to your book-entry account.

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Can I get stock certificates for my book-entry shares?
You may request stock certificates for the whole shares in your book-entry account at any time. Simply contact Computershare Trust Company, N.A. with your request and a stock certificate for the requested number of whole shares will be sent to you within 7-10 business days. Click here to obtain contact information.

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Change of Name or Address


I recently changed my name. How do I change the name on my stock certificates or shareholder account?
If you have had a legal name change, you must re-register your shares. If your shares are held in a record account at Computershare Trust Company, N.A., complete a Transfer of Ownership Form and send the form and your stock certificates to Computershare at the address shown on the form. If your shares are held in a book-entry or DirectSERVICE Investment Program account, you still must complete and submit a Transfer of Ownership Form .

We suggest that you send your certificates by certified or registered mail and insure them for 3% of the current market value (minimum of $20.00).


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How can I change the address on my account?
All requests for address changes may be made by telephone, e-mail or letter. Notify Computershare Trust Company, N.A. and be sure to include the exact name as shown on the registration of your shares, your social security number, account number and previous address. This will help Computershare identify your account accurately. Clickhere to obtain contact information.

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Transferring Stock


How do I transfer my shares to a new owner?
If your shares are held in a record account at Computershare Trust Company, N.A.: complete a Transfer of Ownership Form and send the form and your stock certificate(s) to Computershare at the address shown on the form. If your shares are held in a book-entry or DirectSERVICE Investment Program account, you still must complete and submit a Transfer of Ownership Form . If your shares are held by a bank or broker, contact that holder for instructions. For further information, contact Computershare at 1-800-446-2617.

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Are there any fees for transferring my shares of Aetna stock?
There are no fees or charges associated with transferring stock held in a record account at Computershare Trust Company, N.A.

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Duplicate Mailings


How do I eliminate duplicate mailings?
If you have two or more accounts in the same name, contact Computershare Trust Company, N.A. and ask to have your accounts consolidated. If your shares are held by a bank or broker, contact that holder to eliminate duplicate mailings. Click here for information on how to contact Computershare.


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Consent for Electronic Delivery of Annual Reports and Proxy Statements and Other Shareholder Meeting Materials


How do I consent to receive future shareholder meeting materials via the Internet?
Clickhere to proceed to the consent form.

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How will Internet access to shareholder meeting materials work?
By consenting to electronic delivery, you agree to receive your shareholder meeting materials over the Internet. Approximately six weeks prior to an annual or special meeting of Aetna's shareholders, you will receive an e-mail notice that will provide the links to the meeting materials (annual report, notice of annual meeting, proxy statement and proxy card in the case of annual meetings).

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If I choose electronic delivery to receive this material online, how can I vote my shares?
You may vote your shares via the Internet whether or not you consent to receive your shareholder meeting materials online. When shareholder meeting materials are distributed, you will receive an e-mail notice with links to the shareholder meeting materials, such as annual report, notice of annual meeting, proxy statement and proxy card in the case of annual meetings. This e-mail notice will have the necessary instructions to vote your proxy online.

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How do I change or revoke my consent to electronic delivery of shareholder meeting materials?
Registered shareholders can change or revoke their consent to electronic delivery of their Aetna shareholder meeting materials online, at any time, by visiting Computershare's website.

Beneficial shareholders can change or revoke their consent to electronic delivery of their Aetna shareholder meeting materials online, at any time, by visiting http://www.icsdelivery.com/aet.



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What technology do I need to access the shareholder meeting materials online?
You will need access to the Internet through an Internet Service provider and a web browser that supports secure connections.

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Can I print or download a copy of the shareholder meeting materials?
You will be able to read the shareholder meeting materials online and print a copy of the documents. To view and print the documents depends on whether the shareholder meeting materials are available in html or pdf formats. To view and print an html document requires the use of a web browser such as Microsoft® Internet Explorer or Netscape® Navigator. To view and print a pdf document requires the use of Adobe® Acrobat® Reader software. This software can be downloaded free of charge from Adobe Systems Incorporated.

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How do I request paper copies of the shareholder meeting materials?
You may request paper copies of the shareholder meeting materials online. Click here for the Printed Materials Requests page.

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How do I locate my account number?
Your account number can be found on your statement of holdings and, if you are a registered shareholder, your dividend check.

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How do I locate my registration if I'm a registered shareholder?
Your registration is your name as it appears on your account. This is located on your stock certificate, statement of holdings and dividend check.

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Contacts


Who can I contact for additional information?
Click here for a listing of contacts.

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